Xiaomi Account User Agreement

Welcome to Xiaomi Account!

This Xiaomi Account User Agreement (hereinafter "this Agreement") is an agreement between you and Xiaomi, Inc. and its affiliates (hereinafter "Xiaomi", "we", "our", or "us") regarding your creation and use of a Xiaomi Account.

Before creating or using a Xiaomi Account (hereinafter "the Service"), you should carefully read and fully understand all the terms and conditions of this Agreement, especially those regarding service fees, applicable laws, dispute resolution, the exemption of Xiaomi from liabilities or restrictions to its liabilities, and your rights and obligations. Those terms and conditions are highlighted in bold for your convenience.

By tapping "Agree" on the relevant web page and/or creating and using a Xiaomi Account, you are regarded as having read, understood, and agreed to this Agreement and to be bound by its terms. If you do not agree to this Agreement, you have the right to exit and cease using the Service.

1. Overview

1.1 Xiaomi Account is a service provided to you by Xiaomi for signing in to and using Xiaomi services.

1.2 Scope: This Agreement also includes the relevant agreements, service statements, business rules, and announcements that Xiaomi may continue to release regarding this Service (hereinafter collectively referred to as "this Agreement"). Once the aforementioned content is officially released, it becomes an integral part of this Agreement and must be abided by. Additionally, when you use any single service provided by Xiaomi, you should carefully read the relevant terms of each service, and agree to be bound by the service's terms as well as the terms of this Agreement.

1.3 Basic account features: Xiaomi Account provides account creation and sign-in, security and real name verification, Family services, and more when you use mi.com, Mi Store, Xiaomi Cloud, Browser, Themes store, Mi Video, Mi Music, Games, Mi AI, Xiaomi Community, Mi Home products and services, Xiaomi devices, and the services of our partners. We provide automatic sign-in when you use Xiaomi products and services in order to provide a safe and convenient sign-in experience. You can also use your Xiaomi Account to purchase Mi Coins in order to enjoy various virtual products and value-added services such as games, themes, and e-books.

1.4 Xiaomi grants you a limited, non-exclusive, non-transferable, non-sublicensed and free-to-use license (except as otherwise stated in this Agreement) for your use of the Service.

2. Using an account

2.1 Creating an account

2.1.1 You confirm that you possess full capacity for civil conduct as defined by the laws and regulations of the People's Republic of China before creating and using a Xiaomi Account. If you do not possess full capacity for your actions, you and your guardian shall bear all the consequences arising therefrom in accordance with the law. If you are under the age of 18, you should create a child account with the consent and under the guidance of your parent or guardian in order to use the Service.

2.1.2 You attest that all the information submitted while creating an account (including but not limited to your phone number and email address) is true, accurate, legal, valid, and your own information. If any of this information is found to be false, you may not be able to use or continue using this Service. You shall be solely responsible for any related liabilities or losses arising from your provision of any untrue, inaccurate, or incomplete account information. You should register your account using your real identity. You will not be able to create a Xiaomi Account if you include illegal or inappropriate content in your profile, including your nickname and profile photo. If you include any false, illegal, or inappropriate content in your profile, Xiaomi may correct the information within a limited timeframe, or suspend or terminate your account without prior notice.

2.1.3 If any of the information you provided changes during the course of your use of Xiaomi Account, you should update it in a timely manner. You can view and update your personal information in Xiaomi Account settings.

2.2 Using your account

2.2.1 Your Xiaomi Account is proof that you have the right to use the services that we provide. Xiaomi has ownership of all Xiaomi Accounts. You, as the initial creator of your account, have the right to use the Xiaomi Account you created.

2.2.2 You are responsible for all activity that happens on or through your account and the consequences thereof, including but not limited to acceptance of service-specific terms, sharing and disclosure of information, and the purchase of products and services.

2.2.3 You can use your Xiaomi Account within the scope of this Agreement. You shall not create or use a Xiaomi Account for malicious purposes. Without the written consent of Xiaomi, you shall not give, lend, lease, transfer, or sell a Xiaomi Account or otherwise permit another person to use a Xiaomi Account that you created. Xiaomi has the right to independently judge and deal with the aforementioned behaviors, and you shall bear any responsibilities arising therefrom. Xiaomi also reserves the right to pursue legal action against users who undertake the aforementioned actions.

2.2.4 Your Xiaomi Account is for your use only. Your account information includes both your personal details and Xiaomi business information. You may not directly or indirectly allow third parties to use your Xiaomi Account or access information on your account without Xiaomi's consent. Xiaomi reserves the right to terminate this Agreement or suspend access to our services if we reasonably believe, after examination following policy violation procedures and standards, that your account security is in danger, or that Xiaomi's information security may be compromised by the use of your account.

2.2.5 If you violate the aforementioned account usage rules, Xiaomi has the right to take the following steps in accordance with laws and regulations:

A) If you violate laws and regulations, Xiaomi's individual terms, or business principles, Xiaomi has the right to make independent judgments and undertake time-limited corrections, or suspend or terminate your Xiaomi Account at any time, and decide whether to resume use according to the situation.

B) If Xiaomi finds that you are not the original creator of your Xiaomi Account, Xiaomi reserves the right to terminate your use of the account without notice.

C) Xiaomi reserves the right to correct, suspend, or terminate your Xiaomi Account within a limited time period in accordance with this Agreement or relevant laws, and any resultant losses to you (including but not limited to communication interruptions and loss of user data) are your sole responsibility.

2.2.6 When you use a third-party account to sign in to Xiaomi services, your third-party account is linked with your Xiaomi Account. We will use your information shared by third parties with your consent, such as the profile photo of the linked third-party account. This Agreement applies to any and all usage of your Xiaomi Account.

2.3 Accounts, passwords, and security

2.3.1 The Xiaomi Account includes the account name and password. Your account name and password are set and managed by you. You can use the account name (including account ID, mobile phone number, and email address) and password you set to sign in and use related Xiaomi services. Xiaomi will never contact you asking you to provide your account password.

2.3.2 You should take care to protect your account information and password. We recommend that you take measures, such as regularly changing your password, to protect the security of your account.

2.3.3 If you are using an account that was not created via Xiaomi or by you, but you know the password of the account, contact us or the account creator immediately and stop using or signing in to that account.

2.3.4 If you lose your account information and need to retrieve it, provide the information requested by the Xiaomi Account retrieval process and ensure that this information is legal, authentic, and valid. If the information provided does not meet these requirements and Xiaomi cannot verify the security of your account, we have the right to refuse to provide account retrieval services.

2.3.5 Xiaomi is not responsible for losses or any other consequences related to your Xiaomi Account caused by your active disclosure of your personal information or due to your being attacked or defrauded by others or losing your mobile phone or other device. If you wish to seek compensation, you should do so against the perpetrator through normal judicial or administrative processes.

2.4 Disabling of an inactive account

In order to prevent inefficient resource allocation, if you have not used your Xiaomi Account for 24 consecutive months or have not signed in to your account through other methods approved by Xiaomi, Xiaomi has the right to terminate the account, and you will no longer be able to sign in to the Xiaomi Account or use related services. Xiaomi reserves the right to delete all account information and to recycle the account. If there are pending transactions or balances associated with the account, Xiaomi will notify you through appropriate means (such as text messages or emails) and will do its best to assist you in settling all transactions and balances within a reasonable time frame. Please follow the instructions you receive from Xiaomi.

2.5 Canceling an account

2.5.1 If you wish to cancel your Xiaomi Account, you may do so by following the steps in Settings > Xiaomi Account > Help > Delete account, or by visiting www.account.xiaomi.com. If you are using Family services, you must first dissolve your Family group and turn off Family services to be able to cancel Xiaomi Account services.

2.5.2 In order to protect the security of your data, after the account is canceled, we will permanently delete all data related to your account (except where stipulated otherwise by laws and regulations), and we will not retain any data or information related to your account. This data includes, but is not limited to, Mi Store and Youpin order information, all data stored in Xiaomi Cloud, Mi Home smart device data, Mi AI Voice Assistant data, all memberships, coupons, and vouchers associated with these accounts, and transport cards and access cards from your Mi Wallet.

2.5.3 Please read these terms carefully before canceling your Xiaomi Account. Neither Xiaomi nor any third party shall be responsible for the consequences and losses that may result from you canceling your account.

3. Third party services

3.1 If you use your Xiaomi Account to log in to third-party software or platforms independently operated by our affiliates or other partners (hereinafter referred to as "third-party service providers") and use related products or services, in addition to complying with this Agreement, you must also carefully read and abide by the user agreements and privacy policies of the third-party service providers.

3.2 Xiaomi has no right or obligation to control or review the content of products or services provided by third-party service providers, and Xiaomi does not assume any responsibility for any infringement upon your rights you may experience when using said third-party products and services. Xiaomi is not responsible for the availability, reliability, or security of any third-party service provider's products, ads, content, or services, and does not make any form of commitment, warranty or guarantee for said products or services.

3.3 When a third-party service provider collects your information or records information about your usage and behavior, you should check their relevant agreements and warnings. Xiaomi has no obligation to to remind you to do so nor to review whether you have done so. Xiaomi is not responsible for any risks you undertake nor losses you experience, and you should negotiate directly with the third-party service provider to resolve any disputes you may have.

4. User rights and responsibilities

4.1 In order to be able to use the Service, you need to have one or more compatible devices (such as a Xiaomi mobile phone, tablet, or computer) and have access to an internet connection. This requires you to pay associated charges for mobile data, WLAN, and any other associated fees.

4.2 You must abide by the relevant laws and regulations of the People's Republic of China while using this Service, including but not limited to the Cybersecurity Law, Provisions for the Administration of Internet News Information Services, Provisions for the Governance of the Online Information Content Ecosystem, Provisions on Internet User Account Information, and Provisions on the Administration of Mobile Internet Applications Information Services. You agree that you will not use Xiaomi Account services to engage in any illegal or in appropriate activities, including but not limited to:

4.2.1 Uploading, displaying, posting, spreading or otherwise transmitting information or content that:

4.2.2 You shall not use any Xiaomi services to engage in any of the following actions or behaviors:

4.3 You agree to remunerate Xiaomi, its partner companies, and its affiliates for any claim, demand, or loss, including reasonable attorney fees, caused or incurred by any third party against Xiaomi, its partner companies, or its affiliates due to your breach of this Agreement or other terms of service. Xiaomi has the right to take measures including but not limited to deleting published information, suspending licenses, terminating services, restricting the use of the Xiaomi Account, and pursuing legal action, depending on the nature of your actions. Xiaomi will also assist in legal investigations at the request of judicial authorities.

4.4 You shall not duplicate, reproduce, sell, resell, or otherwise commercially exploit any content contained in our services.

4.5 You shall bear all legal responsibility for your own actions and behavior while using Xiaomi services. The forms of your legal responsibility include, but are not limited to: a) compensation to any party infringed upon, and b) in the event that Xiaomi first assumes administrative penalty or tort damage caused by your actions, you shall pay Xiaomi an equal amount of compensation.

5. Disclaimer

5.1 This service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim any express or implied warranty, condition, or other agreement, nor do we make any warranty or promise related to the completeness, accuracy, timeliness, or reliability of the Service and related individual services and features.

5.2 To the fullest extent permitted by law, Xiaomi shall not be liable for any loss to you or anyone else caused by the inability to access or use the Service for the following reasons:

5.2.1 Any service disruption, delay, or restriction due to hacking attacks, computer viruses, blocking of unlawful or harassing information, government controls, or any other reason related to networks, technology, communication lines, or information security administrative measures;

5.2.2 Any losses or damages to the user caused by third parties due to carrier communication line malfunctions, technical problems, network or computer malfunctions, system instability, or any other reason of force majeure;

5.2.3 Xiaomi's maintenance or upgrade of the system, software, or hardware that results in the suspension or termination of this Service;

5.2.4 Service interruptions due to typhoons, earthquakes, power outages, floods, war, terrorist attacks, or any other reason of force majeure; or

5.2.5 Service interruption, delay, or termination due to changes in laws and regulations, judicial rulings, or requirements of administrative agencies.

5.3 This Service is only for your personal use. If you, without the consent of Xiaomi, directly or indirectly authorize a third party to use your Xiaomi account and such authorization results in the loss of your personal information, you will take full responsibility for the loss and Xiaomi will not be liable.

5.4 You may choose to link your existing third-party account to your Xiaomi Account. In no case will Xiaomi be responsible for any losses caused to you by a third party.

5.5 We may access, use, save, and/or disclose your account information and content in accordance with laws, lawsuits, the requirements of judicial or government agencies, or under other reasonably necessary circumstances.

5.6 Xiaomi does not assume any responsibility for the disclosure of your personal information due to your misuse.

5.7 The use of Xiaomi products and services may involve some risks due to threatening, defamatory, objectionable, or illegal content disseminated by anonymous people or those impersonating others, or communication between users of the Service. Any psychological or physical injury or economic loss caused or likely to be caused by being misled or deceived by another person shall be borne by the infringing party, and Xiaomi shall not bear any liability therefor.

5.8. Any content posted by you using your Xiaomi Account does not represent nor reflect any views or policies of Xiaomi, and Xiaomi does not assume any liability therefor.

5.9. Under no circumstances shall Xiaomi be liable for any indirect, consequential, incidental, special, or punitive damages, including loss of profits suffered by you as a result of your use of Xiaomi services. You agree that our entire liability to you, no matter the reason or the manner of conduct, will never exceed the fees (if any) you paid to Xiaomi for the use of Xiaomi services during the period of validity of this Agreement.

6. Intellectual property rights

6.1 You agree that in the use of your Xiaomi Account on any platform, you will not infringe upon any rights of any person, including intellectual property rights. You may not upload, post, modify, distribute, or reproduce any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. After we receive proper notification by the copyright holder or its agent, and confirm through our investigation the validity of the accusation, we will remove any content that infringes upon copyright.

6.2 You retain any intellectual property rights for the content (including text, images, videos, software, etc.) which you submit, post, or upload on or through our services and/or using Xiaomi Account. By submitting, posting, or uploading the content, you give Xiaomi a perpetual, irrevocable, and non-exclusive license, with a right to sublicense, reproduce, or otherwise use such content. You agree that you will not submit to Xiaomi any information or materials that you consider to be confidential or proprietary.

6.3 You do not have the right to use any of Xiaomi's intellectual property without Xiaomi's prior written consent. You hereby attest that you respect Xiaomi's intellectual property rights. You shall not apply in any jurisdiction or in any way for a trademark, domain name, website name, logo, trade name, or any other distinctive brand feature that is similar to that of Xiaomi or its affiliates‘ trademarks for any marketing, advertising, promotional, or other purposes, whether in your own name or by causing a third party to do so, nor shall you give your consent or allow any third party to do so. If you do so, you shall transfer all relevant rights to Xiaomi at your own expense. You attest that you will not use the following names (including but not limited to "Lei Jun", "Xiaomi", "Mi Link", "Mi Talk", "Mi Store", "mi.com", "Redmi", "Mi AI", "Xiao Ai", "MI", "MIJIA", Youpin", "Airstar", "Mitu", "MIUI", "Mi Home", or the affiliated logos and images of the above brands) as part of the name of a company, merchant, service, or product, and will not use the Xiaomi trademark or intellectual property similar to the trademark. If you cause any loss to Xiaomi due to your violation of these terms and conditions, you shall bear all such losses.

7. Modification of this Agreement

7.1 You agree that, based on developments in technology, the market, Xiaomi's business model, etc., Xiaomi has the right to amend terms and conditions, including this Agreement, at any time in accordance with changes in Chinese laws and regulations, the development of the internet, and adjustments in company situation and business strategy. The updated Agreement will take effect after a reasonable publicity period and will replace the previous Agreement.

7.2 We will notify you of the new Agreement in an appropriate manner, and you may view the latest version of the terms of the Agreement on the relevant service page. If the revised Agreement or any of its terms will seriously affect or restrict your continued use of this Service, we will obtain your consent through pop-up windows, prominently placed announcements on webpages, text messages, etc. If you do not agree to the modified terms, you shall immediately discontinue your use of the Service. Your continued use of Xiaomi Account shall be regarded as acceptance of the modified Agreement.

7.3 We reserve the right in our sole and absolute discretion to suspend or terminate your use of Xiaomi Account and other Xiaomi services at any time without liability or prior notice for any reason, if we believe in good faith that you have violated or acted inconsistently with this Agreement or our Acceptable Use Policy.

7.4 After proper notification by the copyright holder or its agent and confirmation that the user has used our services as an instrument of unlawful copyright infringement, we will terminate the infringing user's rights to use and/or access to our services.

8. Termination of services

8.1 If you violate relevant laws and regulations or provisions of this Agreement, we have the right to suspend, restrict, or terminate your use of Xiaomi Account and to stop providing services to you.

8.2 We retain the right to suspend or terminate Xiaomi Account services (or any part thereof) within a reasonable period of time according to our operational needs. Users should back up all their Xiaomi Account data and information in a timely manner.

8.3 We may terminate our provision of Xiaomi Account services in order to comply with legal regulations, the results of litigation, judicial proceedings, or government requirements.

8.4 In the event of such termination of services, we will do our best to notify you through platform announcements, text message, email, or other means. However, under the following circumstances, we may immediately suspend, restrict, or terminate your access to all or part of the service without prior notice:

A) You violate the terms of this Agreement, or Xiaomi has reason to believe that you are preparing to do so;

B) You or anyone acting on your behalf engage in fraudulent or illegal activity or provide Xiaomi with false or misleading information;

C) As required in order to respond to requests from law enforcement or government agencies in accordance with a valid legal process;

D) As required in order to perform urgent system or hardware maintenance updates;

E) For unforeseen technical, security, or business reasons.

8.5 If the content or information published by your Xiaomi Account violates the intellectual property rights of a third party, and Xiaomi receives a notice from the intellectual property owner or their legal representative, Xiaomi reserves the right to terminate this Agreement.

9. Protection of personal information

9.1 We are committed to the privacy and safety of our users and take reasonable measures to protect our users' personal information and privacy. We will not collect or use personal information other than that which is necessary for the provision of services, nor will we use said personal information for purposes other than the provision of services unless consent is obtained from the user.

9.2 We will fulfill our obligations regarding the protection of information security by undertaking necessary security measures as stipulated by relevant laws and regulations. You understand that we are unable to guarantee the information security protection capabilities of third parties nor their processing behavior. If you have any questions about the collection, provision, storage, or use of your personal information by a third party, or decide to take legal action of any kind against them, you should directly contact the relevant third party.

9.3 Beyond the terms relating to personal information and privacy in this Agreement, you should also carefully read and fully understand the Xiaomi Account Privacy Policy to understand more details of how we protect your personal information and what you can do.

10. Applicable laws and dispute resolution

10.1. This Agreement is governed by the laws of the People's Republic of China.

10.2 If any dispute arises between the two parties, it should be resolved through amicable negotiation. If negotiation fails, a lawsuit should be filed in the Haidian District People's Court in Beijing. If there is a conflict in terms of jurisdiction between any single clause and the terms and conditions of this Service, the single clause takes precedence within the scope of its applicability.

11. Additional terms

11.1 Period of validity

This Agreement is effective as of the date accepted by you and will remain in effect unless terminated in accordance with the Agreement. You will be regarded as having accepted this Agreement upon your first use of the Service, unless your acceptance has been terminated in accordance with the Agreement.

11.2 Notices

You agree to provide accurate and current contact information required (including your phone number and email address) to create a Xiaomi Account. You further agree to update this information when necessary in order to keep it accurate and current. You acknowledge and agree that Xiaomi may send to you, whether by email or otherwise, communications and notifications, which may inform you about changes that impact your rights and responsibilities under this Agreement. It is your responsibility to check these updates periodically. You understand and acknowledge that failure to provide or update accurate contact information may prevent the notices from reaching you and that you are solely responsible for any losses or damages you suffer as a result of unsuccessful delivery of notices.

11.3 Severability

If any clause in this Agreement is found or deemed to be void, invalid, or unenforceable, the remaining clauses will still retain legal effect and be binding on both parties.

11.4 Transfer of rights and obligations

You may not assign or otherwise transfer any of your rights or obligations under this Agreement without Xiaomi's prior written permission. Any transfer performed without this permission is invalid. In the event of business upgrades or changes in operating entities, Xiaomi has the right to transfer, subcontract, or replace Xiaomi's rights and obligations under this Agreement.